Safe Shipping Tips
Essential guidelines for secure peer-to-peer package delivery
Learn how to ship safely, work with verified users, and protect yourself in our peer-to-peer delivery network.
Core Safety Principles
These fundamental practices ensure safe and successful deliveries for everyone on our platform.
Prioritize Verified Users
Build more trust by working with travelers and shippers who have completed identity verification.
- Look for the verified badge on user profiles
- Verified users provide additional peace of mind
- Identity verification builds community trust
- You can still work with unverified users for smaller shipments
Verify Package Photos
Travelers should always check order photos before accepting and when receiving packages.
- Compare order photos with actual package received
- Take your own photos when you receive the package
- Report any discrepancies immediately
- Photos help resolve disputes and ensure accuracy
Complete Your Profile
A complete, verified profile builds trust and attracts more opportunities.
- Upload a clear profile photo
- Complete identity verification process
- Add travel history and reviews
- Verified profiles get more requests
Comprehensive Safety Guidelines
Before Shipping
- Only ship legal items - check destination country restrictions
- Avoid fragile items unless properly packaged
- Never ship prohibited items (weapons, drugs, liquids over limits)
- Package items securely with proper padding
- Take clear photos of items before packaging
Choosing a Traveler
- Prioritize verified travelers for valuable or important packages
- Check traveler reviews and ratings from previous deliveries
- Start with smaller packages to build trust with new travelers
- Communicate clearly about package details and expectations
- Confirm delivery timeline and meeting arrangements
- Use in-app chat for all communications
For Travelers
- Consider verification status when accepting higher-value packages
- Verify package contents match the order photos exactly
- Take photos when you receive the package
- Start with smaller deliveries to build your reputation
- Check your airline's carry-on and checked baggage rules
- Keep packages secure during travel
During Delivery
- Meet in public, well-lit locations when possible
- Verify recipient identity before handing over packages
- Take photos of successful delivery
- Confirm delivery through the app immediately
- Keep all communication documented in the app
🤝 Building Trust in Our Community
Trust grows through positive experiences and smart practices
Start Small, Build Big
- Begin with low-value packages to test the waters
- Build relationships through successful deliveries
- Leave honest reviews to help the community
- Graduate to higher-value shipments as trust builds
Verification Benefits
- Verified users get priority in matching
- Access to higher-value shipping opportunities
- Reduced chat access fees for premium users
- Enhanced profile visibility and trust signals
⚠️ Red Flags to Watch For
Be cautious if you encounter any of these warning signs
Requests to ship outside the app's communication system
Unusually high payment offers for simple deliveries
Pressure to skip safety protocols or photo verification
Vague or changing package descriptions
Requests to ship without proper documentation
Reluctance to provide package photos or details
Aggressive or pushy communication style
If you notice any red flags:
Stop the transaction immediately and contact our support team at [email protected]
Quick Reference Checklist
For Package Senders
- Prefer verified travelers for valuable items
- Take clear photos of items
- Package items securely
- Communicate through the app
- Check traveler reviews
For Travelers
- Verify package photos match items
- Take photos when receiving packages
- Build trust gradually through successful deliveries
- Check airline baggage rules
- Meet in safe, public locations